New SUNY Online Teaching Drop-in Support Service Launched
In response to requests identified in May 2020 via the SUNY Online Fall 2020 Campus Support Needs Survey, the Open SUNY Online Teaching unit has launched a Fall 2020 Remote Online Faculty Drop-in Support service. We are very pleased to have the opportunity to work with colleagues and faculty at Columbia-Greene Community College and SUNY FIT, who have contracted with us for these services.
Drop-in services include:
- “How to?” technical support is provided by the Open SUNY Help Desk (HD) during HD hours.
- “Why to?” Online Instructional Design (ID) support is provided by the SUNY Online Teaching unit via a zoom room drop-in that is staffed from 9am-12pm and 1pm-5pm on weekdays through Sept 15th for CGCC, and through September 22, 2020 for FIT.