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Author: CEN-PICKETAL

Marc Austin: How do Universities Define “Online Learning”?

As universities braced for COVID-19 in Spring 2020, everything went “online.”  Faculty quickly pivoted to remote teaching with various degrees of success. As we recover from the pandemic, campuses confront the remnants of one of the largest experiments in distance learning ever experienced. And as such, a long-standing challenge re-emerges more prominently today – how do we now define online learning?

In a recent study, I decided to attempt to understand How Universities Define ‘Online Learning’? and the challenges that inconsistencies in those definitions pose to decision-making. What are we measuring?  How can be sure that our departmental, institutional, or national data is accurate, if our definitions are not consistent?    

But the absence of a clear definition, raises challenges well beyond the administrative that are fundamental to our mission.  Without clear definitions: How will faculty know what type of course they are expected to teach?  What can a student expect when they register for an online course?  Do they have to come to campus, sometimes, never?  Will they meet their professors? Can they work from their phone (and how)? Will they be able to complete their full degree around busy work schedules while fully remote? Is Starbucks in fact a viable learning venue?  

Starbucks aside, any of these expectations gone astray can lead to poor educational outcomes.

This session will present an overview of my investigation and begins a discussion around these questions, to foster a dialogue and collaboration about the various tools we have at our disposal to inform our decisions about how to define “online.”

Marc Austin, Associate Provost and Dean of Augusta University Online
Marc T. Austin, Associate Provost and Dean of Augusta University Online.
LinkedIn Twitter Profile

Tracks: Online Admin/LeadershipOnline Student SupportOnline Instructional DesignersOnline Faculty

DAY 3: March 10, 2023
10:00AM – 11:00AM

Panel: Hot Topics in FERPA

With the increase in use of digital tools and digital teaching and learning platforms post-pandemic, and growing concerns about the protection of student data, there are increasing questions about how to ensure that student data protected by FERPA is safeguarded in digital teaching and learning environments.  In a System like SUNY, there are additional questions that arise about both the campus and system’s role with regard to FERPA. 

This panel will bring together subject matter experts at the national, SUNY, and campus level to address questions that have surfaced with the implementation of SUNY’s Digital Learning Environment (DLE) –  some that are new and some that continue to be asked year after year.  Attend this session to hear about what FERPA is and isn’t, what some of the current issues and trends are and how a system like SUNY is addressing this from both the System and campus levels.

Moderator: Kim Scalzo, Interim Senior Associate Provost of Digital Innovation and Academic Services.

View Panelists:

DAY 3: March 10, 2023
11:00AM – 12:00PM

Tracks: Online Admin/Leadership, Online Student Support, Online Instructional Designers, Online Faculty

Norm Vaughan: Seven Principles of Blended Learning

Blended learning (BL) is not new and has gained significant traction in higher education. We argued more than a decade ago that BL “is emerging as the organizing concept in transforming teaching and learning while preserving the core values of higher education” (Garrison & Vaughan, 2008, p.143). This was based on the ability to fuse the distinct capabilities of synchronous and asynchronous communication shaped by the Community of Inquiry framework. Research has strongly supported this argument (Kintu et al., 2017). Moreover, the reality is that most classrooms in higher education have adopted BL approaches (Graham, 2019; Johnson, 2019). In addition, BL approaches resonate with faculty when they understand the educational possibilities. The flexibility of BL approaches provides distinct advantages for teachers as well as students. Interestingly, as BL becomes the norm in higher education, the term itself is becoming moot, as most traditional classrooms integrate online and face-to-face learning to various degrees.

The focus of this session is on the practical application of the Community of Inquiry framework to the design, facilitation, and direction of blended courses and programs in higher education. To aid in this process, we have derived the following seven principles of blended learning:

  1. Design for open communication and trust that will create a learning community
  2. Design for critical reflection and discourse that will support inquiry
  3. Establish community and cohesion
  4. Establish inquiry dynamics (purposeful inquiry)
  5. Sustain respect and responsibility for collaboration
  6. Sustain inquiry that moves to resolution and shared metacognitive development
  7. Ensure assessment is congruent with intended processes and outcomes

This session will provide attendees with concrete examples of how they can apply these principles in their own blended courses and programs.


RECOMMENDED READINGS:

Vaughan, N.D. (2022). The community of inquiry framework: Future directions in the Covid-19 era. In. (J.Mattar).  Post-pandemic distance Education: A vision of the future. Brazilian Association of Distance Education – ABED, 56-87. Available online at: http://abed.org.br/arquivos/Educacao_a_Distancia_pos-pandemia_27ciaed.pdf

Norman Vaughan, Ph.D., Professor in the Department of Education at Mount Royal University in Calgary, Alberta, Canada.

Norman Vaughan, Ph.D., Professor in the Department of Education at Mount Royal University in Calgary, Alberta, Canada.
Website LinkedIn Community of Inquiry

Tracks:  Online Instructional Designers, Online Faculty

DAY 2: Thursday, March 9, 2023
10:15AM – 11:15AM

Robert Stephan: Scaling Techniques for Asynchronous Online Courses

How do you provide a personalized, seminar-like experience in a large online class? The issue of scaling undergraduate courses while encouraging academic rigor and individualized learning experiences applies to both in-person and online courses alike. Yet online instruction – especially in an asynchronous modality – brings this question even more prominently to the fore, especially in an environment in which many large, state schools tie budgets to course enrollments and student credit hours. 

The goal of this session is to discuss some of the problems of, paradoxes with, and solutions to scaling course enrollment sizes in online asynchronous courses. To accomplish this, I draw heavily upon my own experiences. In the past seven years as an online teacher at the University of Arizona, my enrollments have grown from about 25 students to around 500 students per course. And as a teaching-track faculty member, I usually teach three of these per semester. My goal is to share some of the strategies that have worked well for me in managing the logistics of these courses (e.g., course design, grading, TA management) while also providing an engaging educational experience for the students.

We will begin by discussing some of the driving factors that incentivize high online course enrollments, such as budgeting practices, limited physical classroom space, and instructor pay. From there, the conversation will move to defining the problematic issues with large class sizes, with a particular focus on how these play out in the online classroom. These can include everything from uneven grading support to lack of meaningful discussion. Finally, we will turn our sights towards potential solutions for maintaining student attention and engagement within the high-enrollment online course context. These solutions incorporate relatively new collaborative learning technologies (e.g., PlayPosit, VoiceThread, and Perusall) as well as course and lecture design choices that can be employed across any platform. Along the way, we will see how many of these strategies and technologies are just as useful for hybrid or in-person instruction as they are in the online-only world.

Like many of our recent courses, this session will take place in a somewhat hybrid format. That is, it will include aspects of both a traditional conference presentation as well as more collaborative and interactive group discussion. I look forward to learning from your experiences just as much as I am eager to share my own.

Robert Stephan, PhD, Associate Professor of Practice, Department of Religious Studies and Classics, College of Humanities, University of Arizona 

Tracks: Online Faculty, Online Admin/Leadership, Online Instructional Designers

DAY 2: March 9, 2023
10:15AM – 11:15AM 

Presentation Resources


YOUTUBE CHANNEL
SYLLABI
COURSE TRAILERS
 STUDENT EXAMPLES
ASSIGNMENT WEBSITE EXAMPLE

Bridie Killoran: Pathways and RPL

Supporting Online Learner Success with Pathways and Recognition of Prior Learning

This presentation will provide an overview of the establishment of a Regional Service for Careers and Learning Pathways, including the Recognition of Prior Learning (RPL) for flexible and online learners in the technological sector in Ireland.  

 At Atlantic Technological University (ATU), the My Career Path program has been established to look at pathways into and through higher education. This incorporates a regional service for RPL- the recognition of prior learning – and the development of personalized career and learning pathways. 

This online platform involves engagement with employers and potential students to the ATU. The service ultimately advises candidates on the learning pathways available to them and how to achieve their career objectives or improve their employability. 

Learners have one-to-one individual career guidance and mentoring through a  programme where they get the opportunity to: 

  • Reflect on their personal skills, strengths and abilities.
  • Research and reflect on any learning gaps and access customised e-learning courses.
  • Identify education and employment opportunities.
  • Understand how to get recognition for prior learning (RPL).
  • Complete a career and learning development plan, capturing skills and experience. 

MyCareerpath.ie provides online career learning pathways for employees at all stages of their career development. 

The tailored service includes: 

  • Individual career guidance & one to one mentoring.
  • Career and Strengths Assessments.
  • E-learning courses and tools supported by AI.
  • Career path development focusing on in house opportunities.
  • Development of defined career goals.
  • Support with recognition of prior learning. 

Recognition of Prior Learning (RPL) is an important element of European Union (EU) policy for widening access to qualifications and supporting lifelong learning1 . The Irish government, together with its European partners, has made a commitment to support RPL. Recognition of Prior Learning (RPL) is critical to the development of an accessible education and training system, and is a key foundation for lifelong learning policies encouraging people of all ages to participate in learning pathways while attributing value to all of their relevant learning. RPL, therefore, has a potential role to play in meeting individual, societal, and national needs; as an instrument for providing people with access to education, training, and formal qualifications and helping to meet more efficiently, rapidly changing requirements of the workplace within a competitive global economy2 . The purpose of RPL is to expand access to programmes and formal qualifications, and to reduce the time and cost of programmes for people who already possess some of the knowledge, skill and competence which a programme seeks to develop. RPL can be used to gain access or advanced entry to a programme leading to a full award, gain credit and exemptions from parts of a programme of study and, in exceptional cases, eligibility for a full award.

This session will provide an overview of how this Irish institution has implemented these programs.

Presentation Resources: 

Career Development and Learning Pathways: My Career Path at Atlantic Technological University.

Recognition for Prior Learning (RPL): My Experience at Atlantic Technological University.

 

Bridie is the Career & Learning Pathways and RPL (Recognition of Prior Learning) Manager at ATUDr Carina Ginty,Head of Teaching and Learning, Atlantic Technological University (ATU), Galway, Ireland

Bridie Killoran, Careers and Learning Pathways Manager, Atlantic Technological University, Ireland.
Linkedin Twitter
Dr Carina Ginty, Head of Teaching and Learning, Atlantic Technological University (ATU), Galway, Ireland.
LinkedIn Twitter

Tracks: Online Student Support, Online Admin/Leadership, Online Instructional Designers, Online Faculty

DAY 2: March 9, 2023
3:45PM – 4:45PM

Mark Gale & Joy Oettel – ActiveFlex: Courses that Adapt to Your Life and Schedule

Flexibility and student success in a world full of unknowns is what was promised when HyFlex was mentioned as a tool against COVID-19 shutdowns during the early months of the pandemic.  Hence, a handful of faculty and staff were tasked with piloting a HyFlex initiative in response to COVID-19.  Three out of five courses ended with less than desirable results. Yet, two resulted in high marks. Building off of these successful courses, we developed a highly engaging, flexible format that has significantly improved online education for our students. Discover the emergence of ActiveFlex, an enhancement of the HyFlex concept with emphasis placed on equal engagement, active learning, and instructor / peer interaction for all modalities.

COVID-19 disrupted the way we traditionally teach and interact with students.  This disruption led to increased interest in the HyFlex course format.  As many universities did, we attempted a pilot program in the Fall 2020 semester with a set of HyFlex courses that resulted in underwhelming, mixed results.  However, the core tenets of HyFlex – allowing students to choose how to attend classes on a lesson by lesson / module by module seemed sound.  With this philosophy in mind and a few courses being deemed successful in the pilot, we reinvestigated the possibilities of HyFlex to see if we could create a system that was more universally beneficial to students and faculty.  From this, ActiveFlex was formed.

In theory, traditional HyFlex classes allow for students to choose their mode of attendance – live in person, synchronous online, or asynchronous online – each week or so of the course. If a student can attend live in person one week, they are still welcome to opt for asynchronous online the next week. The choice of attendance is up to the student. However, in many of our pilot classes and in talking with colleagues who have attempt HyFlex in the past, this flexibility comes at a cost. Traditional classes have a sense of engagement and active learning built in them that is hard to mimic in the asynchronous and online synchronous environment. This may be one reason that many times our asynchronous classes at the university surveyed lower in student satisfaction than our traditional courses. This problem also occurred in some of the pilot classes where not as much attention was given to the asynchronous portion of the course and it looked to be “thrown together”. A similar problem was found in some of the courses where the live portion of the course relied mostly on lecture and had very little peer-to-peer and peer-to-instructor interaction.  In these scenarios, the live course attendance dropped as students moved to watching the videos asynchronously where they could watch the video at faster speeds. This led to frustration with the instructors as they didn’t want to teach to an “empty room”. 

The ActiveFlex format was developed to overcome these problems. To combat the problem of equality in modality, ActiveFlex courses are built where each course session includes a live lecture and a reinforcement activity. The lecture is pre-recorded for asynchronous students and delivered live for those that attend synchronously online or traditionally in the classroom. The same aids and materials are covered in the pre-recorded video and the live lecture to ensure that the major concepts are covered in both formats. To make sure the time on task is equivalent for live and asynchronous students, the latter are given a template to complete related to the lecture video. 

The second part of the session is the reinforcement activity, which provides the immediate application of the content information learned. This activity can be completed individually, but when attending live, students are broken into groups to complete it. To keep things balanced, students attending in-person are grouped with students attending live online.  After students complete the group work, they are brought back to the main room to participate in a larger discussion of the activity with the instructor and fellow classmates. 

Following the discussion, live group students are encouraged to share the results of the class after the live class is over and asynchronous students are encouraged to share by the assignment due date so that both groups of students benefit from the material built. 

This application of active learning and interaction via peer-to-peer work has been effective in encouraging students to come to class rather than doing it on their own asynchronously. This helps counter the second problem of our HyFlex pilot courses where students switched to primarily the asynchronous modality for faster viewing of the lectures. 

In our presentation, we will demonstrate the award-winning ActiveFlex model as a unique blend of innovation, flexibility, active learning, advanced use of LMS features, technology, and instructional strategies that allow successful flexibility in an ever-changing world. The result is an online format that has greatly benefited faculty and students by providing a version of quality online learning that will continue to strengthen the landscape of online education.

Mark Gale is an Associate Professor of Instructional Design at Athens State Universityjoy
Mark Gale, Associate Professor of Instructional Design, Athens State University. LinkedIn
Joy Oettel, Instructional Designer/Multimedia Specialist, Athens State University.

Tracks:  Online Instructional Designers, Online Faculty, Online Admin/Leadership, Online Student Support

DAY 2: Thursday, March 9, 2023
4:45AM – 5:45AM

Panel: Investigating Videoconference Tools for HyFlex Courses

This panel will provide an overview of the “Tools for HyFlex Courses” project funded by the SUNY Innovative Instruction Technology Grant program in the 2022-23 academic year. HyFlex courses are student-centered course offerings that give students the option of attending the course in person, synchronously online, or asynchronously online. Students have the ability to choose their mode of attendance with flexibility each week and are not locked into the same format over the course of the semester.

The purpose of this project was to investigate and assess the efficacy of videoconference software tools in the delivery of HyFlex courses to better understand faculty use of these tools and how that impacts student experience. The 55 faculty participants from 20 different SUNY campuses were asked to select one of four video conferencing tools (Microsoft Teams, Zoom, Class, or Engageli), received vendor training on their selected tool, as well as training on how to design and deliver HyFlex courses with support from a dedicated instructional designer.

The faculty participants completed pre and post surveys and participated in focus groups; the students received post-course surveys and their attendance modality and overall course grade were tracked anonymously. 

This panel will provide an overview of the project parameters including the faculty training and professional development as what was learned through the surveys and focus groups. Faculty participants in the project will why they decided to teach a HyFlex course and what they learned during their experience. Session participants will leave with ideas about how to effectively incorporate videoconference tools in the design and instruction of a HyFlex course

Moderator: Chris Price (SUNY Center for Professional Development) 

View Panelists:

  • Rachael Hagerman, SUNY Upstate Medical University
  • Dr. Simone Reynolds, School of Public Health SUNY Downstate
  • Steven Schneider, SUNY Poly
  • Mark D’Arcy, SUNY Alfred State College
  • Jodilynn Greico, Rockland Community College 

Tracks: Online Faculty, Online Admin/Leadership, Online Instructional Designers

DAY 1: Wednesday, March 8, 2023
11:30AM – 12:30PM

Panel: Using AI to improve online learner writing and online instructor effectiveness

Packback’s new writing tool, Deep Dives, supports improvements in online learner writing skills. Using AI, Deep Dives assists online learners with the planning, researching, drafting, and citation creation process of writing assignments – and gives them feedback in real time, based on a rubric set by the instructor. Packback Deep Dives assists in improving online learner writing skills, and allows online instructors to have more time to focus on providing discipline and course-specific feedback. Deep Dives has increased instructor satisfaction with student writing by over 70%.

 In this panel session, SUNY online instructors currently using Deep Dives will discuss their experiences with the writing tool. Summit attendees will hear directly from SUNY online faculty who are using this AI-powered technology to provide learners with real-time writing and instant research feedback, while providing instructor grammar and mechanics grading assistance enabling them to focus on content. Panelists will share their candid experience of using Deep Dives for long-form writing within their classroom. 

Moderator: Dan Feinberg, Interim Director, SUNY Online

View Panelists:

Kathleen Borbee, Monroe Community College
Benjamin Williams, Binghamton University – Chemistry

Tracks: Online Faculty, Online Instructional Designers

DAY 1: Wednesday, March 8, 2023
2:30PM – 3:30PM

ChatGPT Workshop: A Hands-On Guide to AI Challenges and Opportunities

This workshop will examine key features, limitations, and potential uses of ChatGPT, an artificial-intelligence (AI) tool that generates original text in a variety of formats. Please bring a laptop or tablet to make the most of hands-on activities and, if possible, create a free ChatGPT account in advance at chat.openai.com

In this workshop, participants will:

  • Identify key ChatGPT features and limitations 
  • Identify potential challenges and opportunities when using ChatGPT in online courses 
  • Analyze examples of how instructors are integrating ChatGPT in online courses
  • Integrate ChatGPT into an assignment for a specific online course
  • Assess strengths and weaknesses of various approaches to integrating ChatGPT in online courses

Daniel Stanford
Daniel Stanford,  Faculty Development and Instructional Technology Consultant
Linkedintwitter

Tracks: Online Instructional Designers, Online Faculty, Online Admin/Leadership

DAY 1: Wednesday, March 8, 2023
3:45PM – 5:15PM

Social Networking: Dessert Social

The Summit provides opportunities for face-to-face and virtual networking, discussion, and social interaction for our online community of practice stakeholders.

Our virtual and face-to-face participants are invited to join us to meet friends and colleagues, and socialize.


Social Networking Event: Dessert Social

Bring your dessert and/or a glass of your favorite beverage, and connect with both virtual and face-to-face Summit attendees. SUNY Online’s John Zelenak, Erin Maney, Alexandra Pickett, and Rob Piorkowski will host a face-to-face and virtual Dessert Social to unwind after dinner and the Day 2 Summit 2023 sessions. Let’s catch up on life, the universe, and everything and network with old/new friends and colleagues. There will be a fun, conversations, a Zoom background/filter challenge, and sharing a reflection of gratitude from the past year activity, so prepare accordingly. This session is “42” 🙂 minutes long, from 7:00 to 8:00 PM.

Learn more about the Summit Socials.


RobJohn & AlexErin
Summit Networking: Dessert Social

Facilitators:
Rob Piorkowski, Assistant Director of Online Teaching, SUNY Online@rob_piorkowski Linkedin
John Zelenak, Operations Manager, SUNY Online@JohnZelenak
Alexandra M. Pickett, Director of Online Teaching, SUNY Online@alexpickett @AlejandraPickett@mas.to
Erin ManeySUNY Online Communications & Community Engagement Manager. @expertlymade @ExpertlyMade@mindly.social

Track:Plenary

DAY 2: Thursday, March 9, 2023
7:00PM – 8:00PM