Bettyjo Bouchey: Following the data…how to support online students through data-informed action

As online programming becomes the mainstay at institutions of higher education, it is important to understand the affordances of the data amassed during an online student’s journey to support their success through graduation.  Dr. Bouchey will share a series of dashboards in this session and attendees will have an opportunity to see how NLU is harnessing the many data points collected and maintained throughout an online student’s journey for action and personalized supports to increase retention, sense of belonging, satisfaction, and ultimately keeping students engaged from matriculation through to their graduation.

The session will highlight the key data (derived D2L, as well as Salesforce and Banner) and operations that NLU has found important in supporting online student success, knowing that attending to too much data can also become a hindrance to effective action. Dashboards designed to support an online student’s onboarding experience, their academic journey, and timely and differentiated student support services will be shared with prompts to the audience to ask for their thoughts for actions based on what the data indicate. 

Dr. Bettyjo Bouchey, Associate Professor and Vice Provost of Digital Strategy and Operations, National Louis University
Bettyjo Bouchey, Vice Provost, Digital Strategy & Operations at National Louis University.
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Tracks: Online Admin/LeadershipOnline Student SupportOnline Instructional DesignersOnline Faculty

DAY 3: March 10, 2023
9:00AM – 10:00AM

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