Email Skills Self-Assessment Check if you have these Email skills: Use an email program such as Outlook to send, receive, reply to, forward, and search email messages. Attach a file to an email message, and open and save an incoming email attachment. Print/ save/store/organize information in folders, and delete, and retrieve email messages. Use the “address book” email feature to store contact information, and create and maintain “groups” to facilitate sending a message to a group of people.