REACH OUT - 1-844-863-9314 - If you are overwhelmed right now, the NYS COVID-19 Emotional Support Line is staffed by specially trained volunteers who can help.

SUNY Online Service Level Agreement

SUNY Online offers service level agreements in the areas of Online Teaching Support, Application Services, HelpDesk Services, Student Support Services and Campus Support Services. View the current SLA for specific details about these services.

To engage SUNY Online services that are offered for a fee or as a custom quote, complete the Participating Institution Agreement (PIA) here:

For questions contact Sarah Kruzinski in our Business Office,