REACH OUT - 1-844-863-9314 - If you are overwhelmed right now, the NYS COVID-19 Emotional Support Line is staffed by specially trained volunteers who can help.
  • Home
  • Campus Leaders

Online Tools & Technology Solutions

Below you will find technology tools you can explore for various solutions. SUNY also has listed a number of agreements with vendors in areas that may be impacted by preparations to move courses to online environments. Copies of specific vendor agreements are available in the SUNY Online Announcements & Events Workplace Group. If you have questions, please contact the SUNY Online Help Desk


Virtual Labs

If you have questions about these resources please contact RemoteInstructionInquires@suny.edu.

Remote Laboratory Instruction Resources

Synchronous Tools
Proctoring/Academic Integrity Tools
Transcription/Captioning Tools
  • Verbit
  • Ai-Media
  • Cielo-24
  • Alternative Communication Services
Accessibility Tools
  • Blackboard Ally - Based on the COVID-19 emergency response and the importance of accessibility, SUNY will provide Ally for LMS to those campuses that do not currently have it from now through June 30, 2020 at no cost. Campuses will need to complete a Participating Institution Agreement (PIA). Since there is no financial implication, anyone at the senior leadership level can sign the PIA.  Contact Sarah Kruzinski (sarah.kruzinski@suny.edu) for details.
  • Alternative Communication Services
  • ReadSpeaker
  • Texthelp - [See temporary offer
Video Platform Tools
Tutoring Tools
  • CircleIn
  • Tutor.com
  • NetTutor
Academic Technologies & Educational Software
Internet Service Providers
  • Spectrum - Charter, the company that provides Spectrum broadband and Wi-Fi, is offering free services to households with children in school or college students who don’t have a Spectrum broadband subscription at any service level up to 100 Mbps. Starting March 16, this will be available for 60 days. To enroll, call 1-844-488-8395. Installation fees will be waived. Additionally, WiFi hotspots will now be open for public use. [See offer brochure]
  • AT&T - Announced it would lift its broadband data cap overage fees temporarily. Additionally, through Access from AT&T they will continue to offer internet data to qualifying limited income households for $10 a month.
  • Comcast - Increased the speeds of its Internet Essentials plan aimed at low-income earners as of March 16. This involves offering 60 days of free service, after which people will be charged $9.95 per month, and increasing speeds on this plan from 15/2Mbps to 25/3Mbps.
  • Verizon - Will waive late fees for the next 60 days.
  • Other free internet access - Website of free Net access service providers, as well as sites that can help you find free WiFi Internet access hotspots near you.
New York State map

Find Your Campus.

Find your campus's COVID-19 page and resources.
Locate your courses online, get help, and find online support.