{"id":4662,"date":"2018-06-14T09:49:37","date_gmt":"2018-06-14T15:49:37","guid":{"rendered":"https:\/\/online.suny.edu\/onlineteaching\/?page_id=4662"},"modified":"2020-06-26T10:31:57","modified_gmt":"2020-06-26T16:31:57","slug":"internship-orientation","status":"publish","type":"page","link":"https:\/\/online.suny.edu\/onlineteaching\/internship\/internship-orientation\/","title":{"rendered":"Orientation & Evaluation"},"content":{"rendered":"

See also:
\n<\/em><\/strong>Internship Program<\/strong><\/a>
\nExample Internship Projects<\/strong><\/a>
\nNew Intern Orientation and Evaluation Criteria<\/strong><\/a><\/p>\n

\n

Current Internships:<\/strong><\/em>
\nSUNY Online Teaching\/SUNY Albany CDIT ID Internship Program<\/strong><\/a>
\nMedia Intern<\/strong><\/a><\/p>\n<\/div>\n

New Intern Orientation & Evaluation Criteria<\/strong><\/h4>\n

First Day: New Intern Orientation.<\/strong><\/p>\n

On the first day the Intern is met by the SUNY Online Teaching (SOT) Internship Mentor for an overview of SUNY\/SOT and introduction to the office and staff. The Intern is provided with an Internship Information packet and a list of tasks for the first day.<\/p>\n

Internship Information Packet contains:<\/strong><\/p>\n

    \n
  1. A statement that the info that they may have access to from time to time may be proprietary and it not to be shared outside the organization. Intern must sign.<\/li>\n
  2. A statement about computer and resources use. Intern must sign.<\/li>\n
  3. Overview materials about SUNY Online Teaching.<\/li>\n
  4. Organization documentation: org chart, phone numbers, map of office with key points (i.e., restrooms, cafeteria, refrigerator, smoking area, parking, printers, fax machine, etc.)<\/li>\n
  5. List of URLs and access to online areas relevant to the internship projects (i.e., Workplace, COTEhub, NING, Bb, etc.)<\/li>\n
  6. Calendar of relevant events\/activities.<\/li>\n<\/ol>\n

    Tasks:<\/strong><\/p>\n

      \n
    1. Review the list of projects and initiatives and develop specific measurable and achievable learning objectives based on selected projects for the internship period.<\/li>\n
    2. Write a job description based on the learning objectives, including the skills they will need to be successful in the internship position.<\/li>\n
    3. Meet with internship program mentor to review objectives, goals, and how the intern will be evaluated.<\/li>\n<\/ol>\n

      SUNY Online Teaching Intern Orientation Checklist<\/strong><\/p>\n

      HISTORY OF SUNY Online\/SOT
      \n<\/strong><\/p>\n

      ______ Introduce SUNY\/SOT\u2019s websites<\/p>\n

      ______ Review specifically our Philosophy, Identity, Mission & Values<\/p>\n

      ORGANIZATIONAL STRUCTURE SUNY\/SOT
      \n<\/strong><\/p>\n

      ______ Cover the roles of the managers<\/p>\n

      ______ Roles of major operating departments<\/p>\n

      ______ Describe how the program and departments fits into the flow of value to the campuses<\/p>\n

      ______ Describe how the intern fits into the flow of value<\/p>\n

      ______ Identify names, locations and roles of all SUNY Online team managers<\/p>\n

      ______ Provide current phone list with operating instructions<\/p>\n

      ______ Provide names of education team members with whom the intern will deal<\/p>\n

      INDIVIDUAL ADMINISTRATION<\/strong><\/p>\n

      ______ Review frequency and next review date<\/p>\n

      ______ Obtain signed Privacy and Computer use Agreement<\/p>\n

      ______ Review SUNY Online policies in detail<\/p>\n

      SUNY ONLINE TEACHING TEAM STRUCTURE<\/strong><\/p>\n

      ______ Reporting relationships<\/p>\n

      ______ Office hours (starting and ending)<\/p>\n

      ______ Lunch hours (and who can be away at the same time)<\/p>\n

      ______ Call-in procedure if unable to be at work<\/p>\n

      ______ Personal phone call procedures<\/p>\n

      ______ Internet Policy<\/p>\n

      ______ Breaks<\/p>\n

      ______ Dress Code<\/p>\n

      ______ Other office rules\/policies (smoking, radios, etc.)<\/p>\n

      \u00a0OFFICE TOUR<\/strong><\/p>\n

      ______ Introduction to all staff members (explain what each does, length of service, etc.)<\/p>\n

      ______ Location of rest rooms<\/p>\n

      ______ Location of coffee, soft drinks, lunchroom, etc. as appropriate<\/p>\n

      ______ Location of emergency exits & emergency equipment (fire extinguishers, first aid)<\/p>\n

      ______ Location of supplies & common equipment (printers, copier, fax, etc.)<\/p>\n

      ______ Office ID cards and building security<\/p>\n

      TRAINING<\/strong><\/p>\n

      ______ Review SUNY Online Teaching events, initiatives schedule, opportunities, timing, logistics<\/p>\n

      ______ Location of training\/reference materials<\/p>\n

      ______ Review aspects of the physical work area<\/p>\n

      ______ Operating\/Access instructions for any equipment, software, etc.<\/p>\n

      ______ Whom to ask for the usual kinds of questions for the position (mentor)<\/p>\n

      \n

      How the Intern will be evaluated<\/strong><\/p>\n

      First Month:<\/strong><\/p>\n

      Three key areas of concern: 1) Identify notable behaviors when performing job duties. 2) What is the general sense of Intern\u2019s work ethic? 3) Gauge efficiency of duties performed.<\/p>\n

      Depending on the Intern\u2019s performance, provide feedback to Intern on these three key areas. If performance has been generally good, a general overview of performance should suffice, however negative behaviors and low performance skills should be identified and discussed. Offer additional skills training if necessary.<\/p>\n

      Second Month – (see attachment for description of each skill)<\/strong><\/p>\n

      Perform a short evaluation using the scale 1) strong competency; 2) adequate progress; 3) lacks competency. See 2nd month skill list below.<\/em><\/p>\n

      The skills to rank are:<\/p>\n

        \n
      • Attention to detail<\/li>\n
      • Coping<\/li>\n
      • Responsiveness<\/li>\n
      • Teamwork<\/li>\n
      • Diligence<\/li>\n
      • Relationship Building<\/li>\n<\/ul>\n

        Third Month<\/strong><\/p>\n

        Conduct a feedback \/ question and answer session with the Intern. Intern should be encouraged to discuss what areas of work are appealing. Discuss pros and cons.<\/p>\n

        What does he \/ she like and not like? (open discussion)<\/p>\n

        Last Day of Internship<\/strong><\/p>\n

        Conduct an exit interview. Do this either prior to the student leaving or via an online survey, within a few days of leaving.<\/p>\n

        (What did you learn, what did you like best, what did you like least, how can we improve this program. Anything else?)<\/p>\n

        Adapted from \u201cElements of a Successful Internship Program\u201d by The Human Resource Management Association of Kansas City College Relations Committee 2007.<\/em><\/p>\n

        \u00a0<\/em><\/p>\n

        \n

        Second Month Skills List<\/strong><\/p>\n

        Attention to Detail<\/strong><\/p>\n

        ______ Has attained appropriate job knowledge.<\/p>\n

        ______ Assembles and provides complete & accurate information.<\/p>\n

        ______ Is thorough when checking for accuracy.<\/p>\n

        ______ Keeps track of details even when under pressure.<\/p>\n

        ______ Prioritizes & organizes workload.<\/p>\n

        ______ Produces error-free work.<\/p>\n

        Service Orientation<\/strong><\/p>\n

        ______ Determines needs, concerns, & questions.<\/p>\n

        ______ Delivers on commitments, or strives to meet\/exceed expectations.<\/p>\n

        ______ Helps to evaluate needs & options.<\/p>\n

        ______ Follows up with to ensure satisfaction.<\/p>\n

        ______ Is able to make reasonable decisions.<\/p>\n

        Coping<\/strong><\/p>\n

        ______ Maturely deals with unrealistic expectations of others.<\/p>\n

        ______ Maintains composure & positive attitude even when under pressure.<\/p>\n

        ______ Deals appropriately with pressing demands, time delays, & deadlines.<\/p>\n

        ______ Adjusts approach when dealing with difficult or inflexible people.<\/p>\n

        ______ Is able to prioritize.<\/p>\n

        Responsiveness<\/strong><\/p>\n

        ______ Responds by taking action to meet needs.<\/p>\n

        ______ Responds quickly to minimize delays or problems.<\/p>\n

        ______ Takes ownership for accurate & on-time completion of tasks.<\/p>\n

        ______ Demonstrates initiative.<\/p>\n

        Teamwork<\/strong><\/p>\n

        ______ Seeks & acts on opportunities to assist others in achieving team goals.<\/p>\n

        ______ Keeps work organized so other team members can fill in when necessary.<\/p>\n

        ______ Acts as an example of enthusiasm & positive attitude.<\/p>\n

        ______ Uses tact & understanding when dealing with internal and external staff\/faculty.<\/p>\n

        Diligence<\/strong><\/p>\n

        ______ Meets attendance requirements.<\/p>\n

        ______ Has a sense of urgency about getting results.<\/p>\n

        ______ Does everything possible to reach goals.<\/p>\n

        ______ Is willing to commit time required to meet internship requirements.<\/p>\n

        Relationship Building<\/strong><\/p>\n

        ______ Builds credibility & rapport with others.<\/p>\n

        ______ Initiates cooperative relationships with external & internal staff.<\/p>\n

        ______ Asks questions to understand needs & listens well to responses.<\/p>\n

        ______ Is accountable for commitments to team members.<\/p>\n

        ______ Demonstrates a positive attitude.<\/p>\n

        Adapted from \u201cElements of a Successful Internship Program\u201d by The Human Resource Management Association of Kansas City College Relations Committee 2007.<\/em><\/h6>\n

         <\/p>\n","protected":false},"excerpt":{"rendered":"

        See also: Internship Program Example Internship Projects New Intern Orientation and Evaluation Criteria Current Internships: SUNY Online Teaching\/SUNY Albany CDIT ID Internship Program Media Intern New Intern Orientation & Evaluation Criteria First Day: New Intern Orientation. On the first day the Intern is met by the SUNY Online Teaching (SOT) Internship Mentor for an overview […]<\/p>\n","protected":false},"author":8158,"featured_media":0,"parent":4642,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4662","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/online.suny.edu\/onlineteaching\/wp-json\/wp\/v2\/pages\/4662"}],"collection":[{"href":"https:\/\/online.suny.edu\/onlineteaching\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/online.suny.edu\/onlineteaching\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/online.suny.edu\/onlineteaching\/wp-json\/wp\/v2\/users\/8158"}],"replies":[{"embeddable":true,"href":"https:\/\/online.suny.edu\/onlineteaching\/wp-json\/wp\/v2\/comments?post=4662"}],"version-history":[{"count":3,"href":"https:\/\/online.suny.edu\/onlineteaching\/wp-json\/wp\/v2\/pages\/4662\/revisions"}],"predecessor-version":[{"id":7666,"href":"https:\/\/online.suny.edu\/onlineteaching\/wp-json\/wp\/v2\/pages\/4662\/revisions\/7666"}],"up":[{"embeddable":true,"href":"https:\/\/online.suny.edu\/onlineteaching\/wp-json\/wp\/v2\/pages\/4642"}],"wp:attachment":[{"href":"https:\/\/online.suny.edu\/onlineteaching\/wp-json\/wp\/v2\/media?parent=4662"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}