{"id":10706,"date":"2024-10-29T11:07:42","date_gmt":"2024-10-29T15:07:42","guid":{"rendered":"https:\/\/online.suny.edu\/onlineteaching\/?page_id=10706"},"modified":"2025-08-12T19:36:50","modified_gmt":"2025-08-12T23:36:50","slug":"supporting-online-student-success","status":"publish","type":"page","link":"https:\/\/online.suny.edu\/onlineteaching\/resources\/supporting-online-student-success\/","title":{"rendered":"Supporting Online Learner Success"},"content":{"rendered":"

Supporting Online Learner Success<\/h1>\n
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You can support learner success in your online\/remote, or blended course:<\/strong><\/p>\n

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  1. Provide frequent, timely, helpful, and positive feedback.<\/li>\n
  2. Identify and positively recognize specific things in learner\u2019s work.<\/li>\n
  3. Be helpful and encourage learners to do the right thing.<\/li>\n
  4. Raise questions that make learners really examine their ideas and what they are studying.<\/li>\n
  5. Be accessible.<\/li>\n
  6. Be present.<\/li>\n
  7. Be timely in your interactions and with your feedback.<\/li>\n
  8. Offer supportive comments, compliments, and encouragements.<\/li>\n
  9. Pose challenging questions.<\/li>\n
  10. Encourage self-reflection and evaluation.<\/li>\n
  11. Encourage peer evaluation.<\/li>\n
  12. Provide options, and opportunities for learners to make choices in course assignments that allow them to relate their work to their real lives or to use their skills and interests.<\/li>\n
  13. Encourage high levels of helpful interaction between learners.<\/li>\n
  14. Encourage peer support, interaction, and collaboration in the course to address and alleviate the sense of isolation online learners may feel.<\/li>\n
  15. Maintain high expectations and communicate them to learners.<\/li>\n
  16. Provide a course schedule with assignments and due dates to make planning and time management easier.<\/li>\n
  17. Use the grade book make student self-monitoring of progress in the course easier.<\/li>\n
  18. Leverage early alerts systems, such as Starfish, to identify learners at risk and take preventive action.<\/li>\n
  19. Provide exemplary examples, or model assignments to help learners better understand expectations for their work.<\/li>\n
  20. Create an environment where learners feel they have access to you, their classmates, resources, and help \u2013 and where their questions can get answered.<\/li>\n
  21. Recognize and acknowledge learner success, effort, and accomplishments with course work, life challenges, and with technology used in the course.<\/li>\n
  22. Draw learner attention to how the skills they develop in your course and the material they learn will be useful in their real life, and will help them be successful in the future.<\/li>\n
  23. Encourage and reinforce the need for managing time well.<\/li>\n
  24. Ask learners for clarification to prevent misunderstanding.<\/li>\n
  25. Provide opportunities and online course space for non-course related interactions between course participants.<\/li>\n
  26. Make sure students know how to get technical help. Recommend that they get help immediately and early.<\/li>\n
  27. Provide learners with information on tutoring services (e.g.,\u00a0<\/span>https:\/\/brainly.com\/<\/a>) or where they can go to get help with their writing (campus writing center).<\/li>\n
  28. Reassure learners that they can be successful in your blended\/online course and give them tips on how (for example, collect stories and suggestions from learners in the form of advice for future course participants).\u00a0<\/span>Use strategies to foster Growth Mindset.<\/a><\/li>\n<\/ol>\n

    Proactive questions for online faculty to use on a\u00a0 \u201cjust-in-time\u201d basis\u2014at the moments when learners could use the prompting most. Helping learners know not just what is to be learned, but how.<\/p>\n